Waite Park, MN Restaurants & Bars
Sherrie says:My husband and I went into Grizzly's for a date night without the kids Friday night. We had yet to try out this restaurant and were really excited to do so. We walked in the door and lucky for us there was no wait and proceeded to the front desk to be seated. She was discussing something with a co-worker and ignored us till her conversation was finished several minutes later. When we were seated and our server finally arrived to take our beverage order we had waited so long we had in mind what we wanted to order for our entre as well. She took our drink order but said she was not going to take the rest becuse another couple had been waiting longer and walked away. I guess after I have been in customer service for over 12 years I find this whole experiene unacceptable. More than once I wanted to speak to a manager and express our disappointment at the service. When we did get our meal we were never asked how the food was or if we needed anything else. I have never written a comment on disappointed service before but felt that this whole experience was unacceptable and will not be going back to dine again. (Fri, 2012-04-20 20:04)
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