Baxter, MN Restaurants & Bars
Anonymous says:Service aweful and to make it worse I watched a waitress eat fries out of a basket that was put up to be served low and behold they happened to be mine.well they were kind enough to give me new one and not have to pay for them and bought my daughters pop.yuk how nasty won't go back. (Mon, 2014-02-03 22:32)
Take Out best option says:Each and every time we are here there is a lack of professionalism, I would guess there isn't a manager in this facility as the service stinks at best. plenty of horseplay to watch from the employees while refilling my own soda and waiting....waiting....waiting...for my food. Wish someone else had good wings so I wouldn't have to go back! (Thu, 2014-01-23 17:27)
Luke says:Stopped by for the MNF game, and some good food, on my way to "Dear" hunting (inside joke). Service was great, and loved the motherly service that Melissa provided. She had a very good attitude, and provides great service! One of the better locations in the national chain! (Mon, 2013-09-09 20:54)
disappointed says:Have been to Baxter BWW on numerous occasions, usually very good service. My wife and 2 of our children arrived today at 4pm, were seated and also got no attention for over 20 minutes. We got the host's attention, he took our drink order, told me they had a specific type of beer on type, they didn't. He also took our food order They promptly served my children their cokes, we waited for our beers for 10 minutes. Wait, it gets better....
They brought out a tray of food, guess what? It wasn't for our table. A different staff member brought it out a few minutes later.
I finished my beer, wanted another, no one came around. My wife finally got our waiter's attention and ordered me another beer and this time she wanted an orange soda. It took at least 10 minutes, by then we had all finished our dinner. I wouldn't have ordered it if I couldn't have it with my meal. He came out 5 minutes later with a beer for my wife, we explained that we didn't order it. He commented that it was "out of order around here today". They received a $1.86 tip from this consumer today. My wife commented that he was too busy flirting with the waitresses to even pay attention to us. There are at least 8 on the wait staff at this location, funny they can't do a better job serving their patrons. (Sat, 2013-03-23 18:54)
Chana says:My fiancee and myself go to this location as often as we can. We always have great service, plenty of staff & food is always great. Our favorite place to eat. Good job. The kids love it also.
Kuddos (Tue, 2013-02-26 12:30)
BWW Regular says:Consistently the worst service you can find anywhere. This is not an evaluation of a one-time visit. This has been for the past year. There is some serious issues with the service and the system of service at this particular BWW in Baxter, MN. I have been to many other BWW and there service is nothing like this. I pitty the manager who has to take over this department, I'm sure there isn't one there now! Still love the food though! (Thu, 2012-08-02 10:36)
Anonymous says:Went there yesterday. Got seated and nothing else. We did not receive service for over 20 minutes and it was not very busy. Tried to get some ones attention and kept getting overlooked. We ended up just getting up and leaving. The manager had come by and asked the booth next to us how things were and we were also in the line of site of the hostess. This was our first visit and very disappointed. We know negative moments can happen but we hope this review will be of assistance to make sure you are paying attention to your clients. Oh and we are usually big tippers. They did comment on our way out that they hope we enjoyed our meal. They didn't even know we received no food. M & S from Grand Rapids, MN (Sun, 2011-04-03 08:56)
Anonymous says:This is a Great Place to Hang Out!!! (Tue, 2011-03-22 13:46)
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